Customer support portal
Open a conversation inside your Cheqzen account so your request stays connected to the correct organisation.
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Cheqzen support
Help that starts with the real context.
Use the protected Cheqzen support portal for account, setup and workflow questions. Your request starts with the right organisation and the right context.
Everyday questions. Useful answers.
What we can help with
From getting your team set up to understanding the day’s check-ins.
- Account setup
- Administrator access
- Workers and supervisors
- Schedules and check-in timing
- Alerts and escalations
- Using the support portal
- Records and activity history
- Getting started and onboarding
How Cheqzen support works
The right context. A clearer next step.
Select a stage to see how account-linked support works.
One organisation. The right starting point.
Sign in to Cheqzen and open the protected support area. Your conversation stays connected to the organisation you are asking about.
Helpful to know
Include what you were trying to do and what happened.
Support with clear boundaries
Helpful by design. Protected by default.
Protected assistance
Approved support actions are explicit, organisation-bound and recorded. Cheqzen support does not impersonate customers.
Diagnostic clarity
Relevant account and workflow context helps support explain what to adjust without exposing unnecessary information.
Choose your support path
Already with us, or just getting started?
Existing customers
Help with your Cheqzen account
Sign in and use the protected support portal for account-specific help.
- Configuration and workflow questions
- Worker, supervisor and schedule setup
- Support linked to your organisation
Find the right starting point
Use the Contact page for practical guidance before you sign up.
- Plan and workforce questions
- How Cheqzen fits your routine
- Onboarding and getting started
A practical place to start
Let’s get your question to the right place.
Choose the fastest support path for your situation.